We Partner with You to Improve your Processes
Hello again,
Our Partners and Passport Support frequently handle calls from PBS™ customers who have questions indicating that they’re not aware of many valuable features offered in standard PBS.
For example:
– Is it possible to pay vendors using ACH electronic payments instead of paper checks?
– Can my company invoice form be modified to change the position of some of the fields?
– Can we customize and email invoices, such as adding the company logo and website?
– Can we print financial statements across multiple fiscal years?
– Can we do ACH direct deposit for employee payroll?
– Can we create a Positive Pay file for the bank?
Many folks are not aware of the GUI interface, and they still use the character interface. Also, HELP screens are available in the GUI interface that are context sensitive and accessed by simply hitting Ctrl F1 on any field.
As a PBS customer, you can always contact your Passport Partner or Passport Support if you would like to initiate a brain-storming/problem-solving session.
We can help with the following:
– Areas of the business where you have difficulty using PBS to handle what you need to do. This could include accounting or operational issues.
– How the software can help make your jobs easier, better, and what it can do differently.
– Additional needs in your business that the software is not able to address for you. Many customers address their unique needs through integration with our additional business solutions.
Passport Software is here to partner with you and discuss ideas to improve your business processes. Many PBS customers participate in periodic sessions to stimulate a business improvement process. This often helps to improve efficiency, reduce costs, streamline operational processes, and improve customer service levels.
Our Partners and Passport Support offer a valuable service to periodically get folks out of their routines to take a step back and look at the overall business with an eye to improve things.
Expert Consulting
When evaluating software providers, it is crucial to consider customer reviews. Some complaints may stem from a poor software fit or inadequate implementation and training services.
With over 40 years of serving small to mid-sized companies, it is likely that we have addressed challenges similar to yours. Our objective is to assist you in configuring a system that aligns with your company’s needs. We take pride in understanding your business processes to help you streamline and grow.
Software solutions geared towards larger companies can be expensive with extraneous features that are not tailored to your unique needs. Some software pricing may begin at a lower range, but with a higher user count or maintenance and support fees, the overall cost escalates.
We provide expert consulting and effective user training for easy onboarding and to help minimize support costs.
Passport Software
Our consulting and needs-analysis services are unparalleled. PBS is both flexible and affordable, designed specifically to meet the demands of small to mid-sized businesses.
The modular design and numerous configurable options enable you to customize a system that addresses your specific needs. Invest solely in the technology you need today and expand your system as your needs evolve.
Our exceptional U.S.-based customer service offers friendly and knowledgeable assistance. Being a smaller company, we often deliver quicker and more efficient support compared to larger organizations.
To learn more about Passport Software’s business software call 800-969-7900. Or contact us – we are here to help.